[Customer story] With the help of Dingding Yitai, the milk tea shop has also begun to use black technology to manage the store

Introduction to complaints processing speed has become faster-this is the most intuitive experience of 7-point sweet consumers in this early summer. With the help of Dingdingyi's low-code ability to achieve digital management, there are many management pain points in the past 7-point sweet , Is now being conquered one by one.

The speed of handling complaints has become faster-this is the most intuitive experience of 7-point sweet consumers in this early summer. With the help of Dingding Yijia’s low-code capabilities, digital management has been realized. Many management pain points of 7-point sweetness in the past are now being Conquer one by one.

There is a small milk tea retail store in Yifang, with a lot of things inside. Founded in 2005, 7fentian is headquartered in Suzhou. It is the creator of cups of Yangzhi Nectar and owns more than 1,000 retail stores.

With the acceleration of the business development process, 7-point sweet approval scenarios are also increasing, and the cumbersome drawbacks exposed by the process of relying solely on paper documents or relying on various electronic forms management in the past have become increasingly obvious.

In the fast-developing 7-minute sweet, there are more and more businesses that require multi-form collaboration. However, 7 points sweet customers and teams are on different application platforms, and often have to switch multiple ports to deal with a problem, and the information cannot be directly communicated, which makes the cost of office collaboration high. At the same time, the company has to complete many large-scale projects every year, with tight time and heavy tasks, and the need for digital upgrades has become increasingly urgent.

A digital transformation is about to happen.

The core of digital transformation: data interoperability

7 Fen Tian thought of building a low-cost mobile office platform. Dingding's free software, cost-effective smart hardware product portfolio, and software-hardware integration, and fast-on-line service solutions are the first to enter the 7-point sweet field of vision. Immediately afterwards, the 7 points sweet team noticed Dingding's low-code application construction platform of Dingding-Dingding Yijia.

The most important core of enterprise business digitization is data interoperability. "form + process + report" 1610235d878413 to 7 points, making data and reports truly become the core weapon of managers.

In the process from form to process to report, Dingdingyi’s black technology function "Excel one-click application" helps 7 minutes to realize the rapid application generation in the middle.

"Excel one-click to application" can quickly generate applications of different forms that have existed in the past and publish them on a unified workbench. This allows 7 Fen Tian to change the way of entering data from Excel in the past directly to submitting it on the mobile phone. At the same time, it can also set permissions to ensure data security, add synchronization approval process, etc., so that different employees can get a clear, fast and direct work experience. .

Through "Form + Process + Report" , 7 minutes of sweet quickly felt the change. 7 points sweet CIO Michael said, "The thing that surprises me most is the realization of business online within and outside the Unicom organization."

Take the shop opening service as an example. The past 7-minute franchise service applets are on other platforms, and the organizational structure and business management are on DingTalk. It is necessary to switch platforms for business management every day. After using Yidah, multiple platforms are smoothly coordinated, and the front-end platform After submitting the message, Yidah is used in the middle to link data and business, through the APN agency in Dingding, and the approval process is embedded in the agency. The whole process is very smooth and efficient.

Legend: 7 points sweet shop service workbench

The effect of digital transformation: cost reduction and efficiency improvement

At present, the workbench created by Dingdingyizha has helped 7 Fen Tian realize the digitization of 5 business scenarios.

Digital applications that took 1 month to go online can be completed within 2 weeks through Yidang. In the past, it took 3 months to develop the system, but it only took about 1 month through Yidah, which greatly reduced the cost and improved the efficiency.

For example, 7 Fen Tian is based on the establishment of an application on the DingTalk organization workbench. It took only 30 working days for a technical department employee to create the entire back-end process of 7 Fen Tian's franchise store opening service and successfully completed the business launch. .

In addition to the sharp reduction in system development costs, through Dingding Yi build, 7 Min Tian also intuitively felt the management efficiency brought by business digitization. The store management of 7 Fen Tian involves all parts of the country, and the business scenarios are very complicated and reduce the management efficiency of 7 Fen Tian. At the same time, the interweaving of multi-scenario systems also brings management risks.

And now, through the 7-point sweet workbench built by Yizha, data exchange between business systems is realized, which can effectively help 7-point sweetness solve many helpless problems in the past management.

Now 7 minutes of sweet employees resign after completing the resignation procedures, all account permissions are recovered with one click, which ensures the company's information security; multi-system business forms are integrated into the workbench, which can quickly help employees achieve business needs and improve work efficiency; On the workbench created by Yizha, Qifentian's external customers and internal employees can complete multi-terminal links, data interoperability, and non-logging access for specified scenarios, which saves them time and facilitates efficient data accumulation.

Yida has become the most used super tool for 7fentian. In the next step, 7fentian plans to digitize more than 10 business scenarios. Michael sighed: "In the long run, Yitai will be our core weapon for restructuring production relations."

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