Back then, I worked in a large company with more than 1,000 employees, and the finance department was not in the same place as us. I had to take 10 bus stops to pay the invoice and the approval form for each reimbursement.
Once the finance department said there was a problem with the approval form and needed to be resubmitted. So I took the 10-stop bus back to my office and asked the leadership to approve it again, and then took the 10-stop bus to find the finance. Follow [RongCloud] to learn more about the collaborative office platform.
As a result, the finance department said there was still a problem with the approval form and rejected it. In order to save one back and forth, I did something that I regret until now - I "handled" the approval form directly outside the financial office, and submitted it...
Looking back on this experience, I found that large companies have a common problem: the poor collaboration process between departments is like a turtle crawling, and the inefficiency of employee communication seems to be disconnected from the Internet.
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With the continuous development of economic globalization, there are not a few large group companies with 100,000 or even millions of employees, and these companies have offices all over the country and even all over the world. As the scale of the organization and business continues to grow, the traditional office model can no longer meet the needs of enterprise development under the new situation. In today's booming digital construction, how to achieve effective communication within an enterprise? How to improve business collaboration efficiency?
The experience of Shandong Great Group, one of China's top 500 machinery companies, may be used for reference.
Shandong Grid Group (hereinafter referred to as "Grid"), established in Dezhou, Shandong in 1993, has developed into a new industry with five major strategies around artificial environment, new energy, new materials, equipment manufacturing, energy conservation and environmental protection, and information technology. business group. Products and services are spread all over the world and are widely used in infrastructure engineering, commercial real estate, industrial manufacturing, agricultural development, electronic information and other fields.
With more than 10,000 employees, it has established production bases in Shandong, Guizhou, Sichuan, Xinjiang, Inner Mongolia and other places, and established R&D centers in Shanghai, Beijing, Jinan, Lanzhou and Los Angeles.
As the country continues to promote the digital upgrade of the industrial Internet, coupled with the impact of the new crown epidemic, Grid is actively deploying digital transformation.
In order to further enhance the group's internal coordination ability, solve the problems of trusted communication and information security within the group's subordinate enterprises, and ensure the safety, convenience and efficiency of the group's internal communication, Greed Artificial Environment Industrial Design and Research Institute is based on Rongyun's powerful IM instant messaging and RTC real-time audio and video capabilities have successfully deployed the group's exclusive private communication cloud platform and desktop/mobile terminal applications, creating the group's internal communication platform - Gridwuzhilian. Actively practice digital collaborative office to help enterprises carry out digital transformation and upgrading.
Interpersonal distance communication without borders
The smooth flow of information directly affects the efficiency of internal communication within an enterprise. "Lossless" communication has become one of the core demands of enterprise digital management. However, traditional large-scale group enterprises have complex organizational levels and many office spaces. There are delays and leakages in information sharing. Problems such as difficulties in internal communication and information distortion occur frequently, which directly affect work efficiency.
Grid's employees have exceeded 10,000, and they are distributed in different parts of the country and even the world. With such a huge organizational structure, it is even more difficult to achieve lossless transmission of information.
In this context, Rongyun's Internet "full" communication capabilities can help companies push designated messages to internal employees to ensure timely and accurate messages. Even if employees' mobile phones are closed, messages can be successfully reached.
Grid's ten thousand-level organizational address book, including many subsidiaries, can be accessed using the real-name system, and all employee mobile phone numbers, email addresses, departments and other information are included. The tree-structured address book allows employees to quickly and accurately locate contacts, and information does not need to be "transferred", ensuring point-to-point real-time communication. As a large group enterprise, Grid's customers are all over the world, and the R&D, design, production, procurement, sales and other departments of the company are also scattered all over the world. In order to meet the diverse communication needs between employees and customers, and between employees and employees, Grid Based on the cloud capabilities of Rongyun Communication, it integrates various internal business systems, such as OA, official documents, mailboxes, operation and maintenance, etc., supports single sign-on, and communicates between mobile terminals and desktop terminals, improving department collaboration efficiency.
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Affected by the new crown epidemic, cross-regional face-to-face business communication and collaboration are limited. In order to "walk" the steps trapped by the epidemic online, based on the safe and high-quality RTC real-time audio and video capabilities of Rongyun, Grid has passed the "cloud video conference". ”, allowing “screen-to-screen” to complete the mission of “face-to-face” communication and collaboration. Cloud video conferencing supports high-quality multi-person online meetings at the same time, and supports up to 1080p high-definition image quality. Even if the participants are in weak network conditions, the conference video can resist packet loss by 60%, and the audio can resist packet loss by 80%.
In addition, file and screen sharing can be realized in cloud video conferencing, allowing products and solutions to "fly freely" in the cloud, so that people are not present and business advancement is not restricted.
Supply chain collaborative management helps enterprises reduce costs and increase efficiency
In addition to helping Grid quickly realize collaborative office, Rongyun IM's instant messaging capability also plays an indispensable role in its supply chain platform. Under the influence of the new crown epidemic, the status of supply chain platforms has skyrocketed. How to complete the upstream and downstream communication and even delivery of the supply chain without meeting each other, complete the business-based contract signing with legal effect, and ensure the smooth completion of the transaction is a reality test that a large group company like Grid needs to endure.
Based on the instant communication capability of Rongyun IM, the grid supply chain platform can realize the push of tens of millions of messages, accurate and fast access, to ensure that every notification announcement is completely pushed to the platform users, to ensure that no order or transaction information is leaked, and to effectively break the The upstream and downstream information "islands" of the supply chain form an all-round information sharing. In addition to strengthening organizational synergy, information exchange can also form a full-dimensional business data resource to provide data support for the group's strategic operations, which is a booster for the achievement of enterprise business goals.
In addition, for supply chain platforms, security is as important as air is to people, and security and trustworthiness are precisely the communication lines of defense that Rongyun adheres to the most. In terms of deployment mode, Rongyun supports "privatized" deployment, and can deploy all communication service clusters on private infrastructure or designated cloud hosts according to business needs. There are no special requirements for the deployment environment, so that the most important customer and transaction data It is in the hands of the enterprise itself to ensure the security of information storage and transmission.
In addition, through the private binary protocol, Rongyun effectively prevents the communication link of the grid supply chain platform from being eavesdropped, the client being cracked, and the information storage being stolen by means of link encryption, source-level encryption, video encryption, and storage encryption. , authentication information theft and other security issues to ensure the security of business operations.
The digital transformation of large group companies cannot be accomplished overnight. It is a long-term and arduous project. For large group enterprises that do not have the ability to digitally transform, or encounter problems during the transformation process, Rongyun can help them adapt to the development trend of communication technology, integrate the existing business data of the enterprise, open up the internal relationship of the system, and create a collaborative office platform and The supply chain management platform can improve the efficiency of internal communication, optimize the information matching ability of upstream and downstream of the supply chain, and ensure efficient operation inside and outside the enterprise.
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