In recent years, the domestic collaborative office market demand has experienced explosive growth. Follow [RongCloud] to learn more about the collaborative office platform.
According to data from iiMedia Research, the scale of China's collaborative office market will reach 26.42 billion yuan in 2021. China's digital economy will boost the high-quality development of enterprises, and the digital transformation of enterprises has become a set point. The market size is expected to reach 33.01 billion yuan in 2023.
(Data source: iiMedia Research Consulting)
The reasons for the increase in the collaborative office market mainly come from two aspects: First , in response to the national macro policies during the 14th Five-Year Plan period, in the process of digital transformation of the government and enterprise industries, collaborative office has evolved into a digital portal for enterprises; second, during the epidemic, Remote office and non-contact services have become rigid needs, boosting the demand for collaborative office to explode in the short term, and gradually evolve into a long-term development trend due to habit formation.
The user market research results show that experience needs, security needs and low-cost needs have become the three major "pain points" in the collaborative office market.
Experience requirements are the essential requirements for collaborative office communication capabilities
Collaborative office appeared in the Internet era at the beginning of this century. OA manufacturers represented by Zhiyuan and Fanwei, based on the Internet and centered on workflow, can not only provide basic services such as email, directory services, and group collaboration through keywords such as "business" and "management", but also further It meets the needs of enterprises for practical functions such as official document circulation, process approval, and meeting management.
With the advent of the era of mobile Internet, enterprises are increasingly demanding the intelligentization of collaborative office. It is not only necessary to solve routine collaboration functions such as daily office, asset management, business management, and information exchange, but also to have a smoother and more immersive scene experience in instant messaging, audio and video conferencing, data sharing, and mobile office.
(Main application functions of the collaborative office platform)
It can be seen that communication, communication, collaborative work anytime and anywhere, and the experience requirements of no lag and low latency have led to a higher pursuit of communication cloud capabilities, which is also one of the pain points that need to be solved in collaborative office at present. Experience requirements are the essential requirements for collaborative office communication capabilities.
However, for OA vendors, it is beyond their strong business scope to build high-quality communication capabilities. Therefore, more and more OA vendors seek ecological cooperation with communication cloud vendors, and leverage their respective advantages through powerful alliances.
The biggest benefit of adopting ecological cooperation is cost savings and efficiency gains. The first is that OA manufacturers can conduct repetitive research and development and testing of communication capabilities without additional investment costs; the second is that they can provide customers with the best solutions at the fastest speed, and get twice the result with half the effort. It not only improves the integration quality of its own products, but also shortens the delivery cycle, and at the same time maximizes the user experience, so that both user satisfaction and work efficiency can be improved.
It should be emphasized that the choice of communication cloud service providers is crucial in ecological cooperation. For example, leading OA manufacturers, Zhiyuan Internet and Fanwei, have chosen Rongyun, a secure and reliable communication cloud service provider, not only because Rongyun is the only service provider in the industry that promises 100% reach of messages, no loss, no weight, and no disorder, but also It has the advantages of convenient and safe integration, and the ability to quickly respond to operation and maintenance and service.
Security requirements are the basic requirements for collaborative office communication capabilities
The security needs of the government and enterprise industries for collaborative office systems have long been self-evident. The requirements mainly come from three levels, each of which is closely related to the communication cloud capabilities.
First, the government and enterprise industries generally need to customize private cloud products out of consideration for the security of the network operating environment.
For OA vendors, whether public cloud or private cloud, the product functions are basically the same, the only difference is the way of data storage. Public cloud products are generally cloud storage, while private cloud data storage will be stored locally or specified by the customer. on the server.
Since private cloud deployment requires professionals with certain operation and maintenance capabilities, which belongs to the capability of communication cloud service providers, OA vendors usually need their communication cloud partners to help complete the deployment and delivery of products in private cloud. , the importance of partners is also evident.
Second, in business operations, unsafe incidents such as leaks caused by the loss of mobile devices and leaks during file transfer often occur, and it is often necessary to find effective solutions to ensure the absolute security of information circulation, storage and use. .
For example, Rongyun's communication security solution provides different protection mechanisms for the internal security and external security of information: at the technical level, it adopts a self-developed private communication protocol to realize end-to-end communication link encryption and signature, preventing Data is eavesdropped and tampered with to ensure the security of data information transmission; files are stored on the server side with a certain data structure, the server side cannot directly obtain the original file, and the file download address generates a hash download address through an encryption algorithm, which can effectively prevent the use of The brute force method is used to steal files, etc., so that the information flow of government and enterprises is manageable, controllable and executable.
Third, in recent years, in order to reduce the dependence of scientific and technological products on foreign technology, the "localization substitution" has been pressed the fast-forward button. Therefore, the government, state-owned central enterprises, and large state-owned enterprises tend to localize and adapt to a more comprehensive collaborative office system. .
As a collaborative office industry, it is even more necessary to undertake the long-term and arduous work of adapting to localized CPUs, operating systems, middleware and databases. Among them, whether the localization adaptation work of communication cloud manufacturers has been completed comprehensively and thoroughly, in short, is related to whether the functional modules of the enterprise collaborative office products can be truly opened, and whether the real-time collaboration and management capabilities can be improved; In other words, it is related to the digitalization process of the entire government and enterprise industry. Therefore, the achievement of "localization adaptation" is crucial.
Rongyun has set up a special adaptation team for this, including server-side R&D, PC-side R&D, and DevOps deployment and implementation. In actual adaptation, the team members are mainly divided into three categories: R&D personnel are responsible for the adaptation of the database, DevOps personnel are responsible for the adaptation of the middleware on the operating system, and integration testers complete the overall test after adaptation. Now it has been fully adapted to mainstream domestic software and hardware, supporting more than 200 domestic operating systems, domestic databases, middleware and other components such as Huawei Cloud, Galaxy Kirin, China Great Wall, Tongxin, Dameng, People's Congress Jincang, Shenzhou General Motors, etc. This combination has achieved mutual recognition of products with many mainstream domestic manufacturers such as Puyuan, Dameng, Zhiyuan and Kingdee.
Low-cost demand is related to the growth rate of collaborative office in the SME market
The survey data of iiMedia Research shows that compared with the party, government, military/central state-owned enterprises and large private enterprises, small and medium-sized enterprises pay more attention to cost, and are more inclined to choose free products such as corporate WeChat and DingTalk that use communication tools as entrances to meet the needs of the public. basic needs of the business. However, with the continuous improvement of national information security laws and regulations and the increasing enforcement, more and more small and medium-sized enterprises have begun to seek new collaborative office communication portals, and began to favor the communication middle-office solutions launched by application communication cloud service providers. Build collaborative office capabilities.
Rongyun took the lead in launching a communication middle-end solution in the industry . Through the accumulation of underlying SDK communication capabilities and industry experience, it extracts common requirements in various scenarios, and encapsulates communication scenarios into freely combinable communication modules. Users can implement extraction and integration according to their own needs. It can not only quickly meet the complex requirements of different industries and application scenarios for communication capabilities, improve development efficiency, but also greatly reduce development difficulty and development costs.
2022 is the year of digital torrent. Low-code and zero-code are changing the productivity relationship in the digital society. In an environment where enterprises’ demands for cost reduction and efficiency increase are increasingly prominent, low-code and zero-code development platforms are being informatized by more enterprises. respected, and gradually ushered in the incremental market. Rongyun's communication middle platform helps the whole industry to achieve low-code or even zero-code development in the way of "building blocks".
Epilogue
The experience requirements, security requirements and low-cost requirements of the collaborative office industry are the three "pain points" requirements of the industry, and the ways and means to solve the requirements are often inseparable from the cooperation and co-construction with communication cloud service providers.
As a secure and reliable communication cloud service provider, Rongyun is well versed in the "pain points" of the collaborative office industry. Through ecological cooperation with SI/ISV, Rongyun can meet the security needs of basic internal communication within enterprises and help enterprises pursue the experience of improving collaborative office efficiency. Demand direction evolution.
In the future, it will be more and more important to provide on-demand solutions in collaborative office. Understanding the individual needs of the industry, helping enterprises to quickly realize intelligent and digital transformation, integrating the upstream and downstream of the industry chain, and trying low-cost solutions will be the goal of Rongyun and its partners to achieve the development of the collaborative office market.
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