When the command center has the "strongest brain"

10 years ago, Xiaolin was besieged by four wolves while interviewing her boss, Zhang Mou, who had been reported for assaulting a female worker. After calling the police, he was told by the operator that the police officers were all on duty and had to wait for 15 minutes. Follow [RongCloud] to learn more about the collaborative office platform.

She asked the operator to check if there were any police officers on duty around her who could help, but due to the communication conditions at the time, her request could not be fulfilled...

What if this happened now?
Operator: "Hello, there are no police officers here, but according to you, there are two police officers on duty 1 km away from you. They have been dispatched to deal with them and will arrive at the scene soon."

Behind the operator's seemingly innocuous promise is the confidence of the buff bonus of the public security digital dispatch system.

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01 / Love refers to the integrated platform of executive supervision

The "integrated platform of emotion, guidance and supervision" of a city's public security bureau in Hubei is based on the public security network of Jinpeng Electronics, using advanced technologies such as cloud computing, big data, artificial intelligence, etc., through the integration of Rongyun IM communication services and RTC audio and video services, combined with Geographic information service, a new type of joint logistics command and dispatch system established by comprehensive integration of information resources.

Based on the powerful underlying communication capabilities of Rongyun, the platform conducts internal and external data exchange and information exchange by connecting with various internal and external business systems and service platforms of the public security, providing system support for its command business, and is suitable for the command of general police situations and major police situations Business scenarios such as scheduling, management and control of important activities, handling of mass incidents, anti-terrorism and stability maintenance, and public opinion management and control.

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02 / Six functional modules

The integrated platform of intelligence, management and supervision consists of six functional modules, including unified alarm reception, visual command, mobile application, command circulation, dynamic service and efficiency supervision .

Figure: Platform function module

Unified police visual command mobile application

Based on the communication capabilities of Rongyun, the three major sources of police information, including traffic, non-traffic and intelligence, can be unifiedly connected to the integrated platform of intelligence and supervision. Telephone alarm, SMS alarm, key crowd monitoring, public opinion monitoring, technical defense All new police information can be connected to the local police reception and handling system, support real-time import of police information, and provide disposal objects for command and dispatch business.

Figure: Police access map

The relevant police information can be pushed to the corresponding police station and police officers in real time, and the command center can allocate a reasonable number of police officers to the police in real time according to the needs of the police situation.

Figure: To-do police list + real-time police service

Like Xiao Lin mentioned at the beginning of this article, if it is now, it may be the police officers who came through smart dispatch who can rescue her.

Security emergencies like this are always testing the police's emergency response capabilities. Because many situations have never occurred, it is difficult to prevent in advance, and it is difficult to decide how to deal with the incident.

Based on Rongyun IM instant communication capabilities and RTC real-time audio and video capabilities, commanders can use mobile command terminals to view the police situation, police force distribution situation, video card interface and other visual resources in real time in the incident area, and obtain basic information on various resources around the event in real time. It can also intercom with the front-line police in real time , so as to truly realize the real-time perception of the scene situation, help oneself to make accurate judgments and make scientific decisions, ensure that the police force follows the police situation, and form an intelligent command and dispatch mechanism of "intelligence leading and command landing".

Figure: Visual Command Icon

Dynamic Service Effectiveness Supervision of Order Circulation

Benefiting from the instant communication capability of Rongyun IM and the real-time audio and video capability of RTC, the police handling service and the command and dispatch platform can be directly connected , and the police intelligence instructions and handling information can be shared in the whole process, from the real-time police receipt of the police handling system to the classification according to the police intelligence level. The implementation of police dispatch, all orders are managed and controlled in real time throughout the whole process, and the functions of order reception, creation, circulation, feedback and interactive communication are provided to form an integrated police operation mode of "intelligence-command-duties-tracking" to improve the actual combat effectiveness of police affairs.

↓ ↓ Call the police - arrive at the scene - finish the police ↓↓

Figure: The police process

For example, when an agent of a command center was conducting a video inspection and found that the ex-convict Zhang was moving near the central square, he immediately issued an instruction to the relevant police force of the patrol brigade to focus on it. At the same time, the command center kept real-time attention to the police situation. And the patrol officers in charge of the police list were further notified or reminded of the abnormal situation. Soon, the front-line patrol police successfully captured Zhang when he seemed to be inadvertently "leaving the sheep" again. When the whole police handling process is completed, the handling information can also be reported back to the command center personnel through voice, video, text, etc., to form a police officer service record.

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03 / Public Security Internal and External Network Communication Solution

The rivers and lakes joked that when the communication encounters the public security network gate, "it is not dead or disabled".
This is because the public security system has extremely high requirements for information security and confidentiality based on the particularity of the industry.

In addition to ensuring communication security through link encryption and privatization deployment, Rongyun can successfully break the curse of "half disability" in communication through multi- network segment message interworking and audio and video single-pass capabilities . It is precisely because of this that Jinpeng Electronics has chosen to cooperate with Rongyun for a long time and continue to jointly serve customers in the public security industry.

On the one hand , when customizing the internal and external communication solutions for the public security system, based on the intelligent scheduling of network links, Rongyun can realize the access of multiple network segment addresses of each terminal by building multiple server IP and domain name addresses in the client. When the address cannot be accessed, it can quickly switch to the alternate address. In order to avoid the impact of changing the IP address, Rongyun recommends using the domain name address to access the server first.

Figure: Public Security Intranet Communication Solution

On the other hand , the Rongyun communication solution allows the public security intranet to connect with external high-definition cameras, and supports third-party video streaming access. ; In addition, based on Rongyun Video's single-item UDP strategy, UDP port convergence can be achieved by setting connection identification parameters, which can successfully solve the problem of physical isolation of internal and external network links, prevent the outflow of confidential information, and meet the needs of public security intranet data exchange. out demand.

Figure: Public Security Video Private Network Solution

For example, during the arrest operation, the police only need to log in to the public security intranet through VPN, and then they can view the real-time images captured by the high-definition cameras at the intersection, so as to accurately locate the suspect's trace and successfully implement the arrest.

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With the rapid development of modern communication technology and multimedia technology, the public security command and dispatch systems in various places have also introduced new ones, tending to an integrated and practical operation mechanism of "emotion, diligence, public affairs", and promoting the closed loop of "research, delivery, management, supervision, and conclusion". Workflow establishment.

The Rongyun communication solution will cooperate with more partners with more secure and stable communication capabilities, and continue to provide customers in the field of public security with the visualization of police intelligence and police force, the flattening of central command, and the intelligence of mobile inspections. Help the public security system to solve internal and external communication needs, and help the efficiency upgrade from "sweat policing" to "smart policing".