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Slack Channel is similar to WeChat's group concept. In practice, we can create a Channel for each development team, each work item, each product failure and other topics.

We can create a new Channel in the Channel list area of Slack:

After creating a Channel, you can add other Slack users to the Channel:

You can get the Email address of this Channel, so use other mail clients to send emails to this mailbox, and the content of the email will be automatically converted into a Slack Post:

Let's do a test with Microsoft Outlook client:

Send this email from Outlook and receive it immediately in the Slack Channel:

You can add the selected Channel message to the top of the Channel through Pin, or you can add a bookmark that all members can see to the Channel:

Slack supports integration with ServiceNow, and you can create ServiceNow Tickets directly based on Slack Messages:

Some Workflows can be added to this Slack Channel:

We can create a Workflow based on some templates, such as when a member responds to a Slack Message:

Edit Workflow Details:

After editing, click Publish:

Published successfully:

Let's do a test next: select a Message and click Add reaction:

Select the alert Emoji that triggers the Workflow:

Immediately you will see that the message has an automatic reply from the workflow:

At the same time, in the workflow activity interface, you can see the details of the instances that triggered this workflow:

It is also possible to fine-tune the workflow, such as changing icons and names:

Generate a link to allow others to join the channel:

Here you can delete Channel messages at the specified time in batches:

In Start a Call, you can use Microsoft Teams or Zoom to quickly start a video conference:

The web page will automatically turn on the microphone and camera:


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