Helping enterprises improve operation and maintenance efficiency Ant Digital releases business intelligence observable platform

In order to help enterprises improve operation and maintenance efficiency and create a business-oriented intelligent operation and maintenance system, on August 18, Ant Digital officially released the business intelligence observability platform BOS (Business-Intelligent Observability Service). This product has the characteristics of business digital operation and maintenance, holographic observable positioning, intelligent scenario-based prevention and control, and integrated data analysis. The dimensional efficiency is more than three times.

In recent years, under the wave of digital transformation, IT system has become a consensus, and more and more enterprises choose to use cloud-native technology to upgrade their system architecture. With the application of typical cloud-native technologies such as microservices and containers, the complexity of IT systems has increased exponentially, and traditional monitoring modes have been unable to meet the O&M requirements in cloud-native scenarios. In this context, observability came into being and gradually became an infrastructure-level requirement in cloud-native scenarios.

According to reports, in the traditional pre-configuration and re-monitoring mode, there are often problems such as low fault detection accuracy, difficult positioning, and high coordination costs. In contrast, Ant's business intelligence observable platform emphasizes the transparent presentation of the whole process of system operation, so as to realize active prediction, accurate positioning, and self-healing of faults, and provide all-round stability guarantee for the business. In addition, the business intelligence observable platform has the characteristics of openness and compatibility, which can be downward compatible with various heterogeneous IaaS facilities, and upwardly observe various heterogeneous applications such as single and distributed, which greatly reduces the complexity of operation and maintenance.

Through product capabilities such as business scenario visualization and data intelligent insight, the platform can also open up business and operation and maintenance, helping enterprises to assist business decision-making with observable data and drive business innovation.

At present, the ant business intelligence observable platform has been applied in many financial institutions such as state-owned banks, city commercial banks, provincial rural credit, insurance and so on. The "Dianfeng Cloud" of Fudian Bank has realized automatic inspection of various services and applications, and the fault response time and disposal efficiency have been improved by more than three times compared with the traditional system. The full-link business visualization observation platform built by Ant Digital with the help of Bank of Ningbo has been successfully launched. The operation and maintenance efficiency and operation of its mobile banking and other systems have been significantly improved in terms of monitoring data integration, business observation visualization and fault diagnosis automation.

It is understood that the Ant Business Intelligence Observable Platform is independently developed based on the technical risk prevention and control system of Ant Group. In the past ten years, Ant Group has tempered an operation and maintenance guarantee system that supports financial-level stability and high Internet concurrency scenarios in complex business scenarios and over one billion users. In terms of hard indicators such as accuracy, stability, and real-time performance, it far exceeds similar systems. The end-to-end delay can be as low as 2.5 seconds, and the data availability rate is 99.99%.

Public information shows that in April this year, Ant Group's observability platform and other five system stability projects passed the highest-level evaluation of the "Stability Plan" of the Academy of Information and Communications Technology, and obtained the first batch of observable products issued by the Academy of Information and Communications Technology "Advanced Level". "Certification. Ant Group was also selected as the first batch of "Stability Guardian" and "Chaos Engineering Laboratory" member units of the Academy of Information and Communications Technology.

Ant Digital is the technology business segment of Ant Group. It is committed to continuously opening up Ant Group's core technical capabilities in the fields of blockchain, artificial intelligence, cloud computing, security technology, etc., to digitally upgrade small and medium financial institutions and digitize small and micro businesses. Contribute to the digital transformation of operations, industrial chain digital collaboration and cross-border services.