If you are considering a career as a freelance service technician, you may think that all you need is great skills. While this is partially true, it is not the #1 factor in determining whether you become the top pick for when work is available. The main factor that companies consider when picking a technician is dependability.
In most cases, the company wants to deliver excellent customer service as opposed to just getting the job done eventually. Most customers will choose whether to use a company or not based on how fast they respond to their issues. As a result, the companies that hire field service technicians will want to work with one that can help them achieve this.
Unfortunately, many computer technicians ignore this, which ends up costing them numerous job opportunities. You may be surprised that despite your high qualifications, you usually end up being ignored for important jobs. Most companies will usually have a list of expectations that they have for their technicians.
They will use that list to grade how satisfactorily the technician fulfilled their duties. Although each company will word their list differently, at the core of it, they want to get the same level of dependability as they would from a full-time employee. If a freelancer technician adheres to the company’s expectations, they should expect to be placed at the top of the list.
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