ONES x well-known game company | Continuous and rapid delivery of high-quality game products

The competition in the game industry market is fierce, and users are increasingly demanding game innovation and smooth experience, which poses a great challenge to game companies. Fast iteration and continuous delivery of stable and high-quality products have become the core competitiveness of the game development team.

Today's "ONES Industry Practice" focuses on R&D management practices in the game industry.

As a leading enterprise-level R&D management tool in China, ONES has helped dozens of game enterprise customers to achieve efficient R&D and help companies create high-quality games with a deep understanding and practical experience of the game industry's R&D scenarios. Take a well-known comprehensive mobile game company in China as an example to see how ONES helps the game industry achieve fast and stable delivery.

Customer background

This client is a well-known game R&D and publishing company in China, which has multiple independent publishing brands and business lines, and its game operation business covers mainland China, Hong Kong, Macao, Taiwan, Japan, South Korea, Southeast Asia, North America and many other countries and regions around the world. With the continuous expansion of business, the number of self-developed game projects has increased, and the size of the team has expanded. The original extensive R&D management method cannot meet the needs of business development. R&D management and team collaboration have encountered many pain points:

• Lack of standardized R&D process and confusion of responsibilities of various departments
• The internal tools of the team are scattered and the collaboration efficiency is low
• Difficulty in progress monitoring, leading to project delays

Team managers quickly realized that a standardized R&D process and a tool that can connect the team is very necessary. After investigating and trying out domestic and foreign R&D management tools such as Jira and ONES, the company chose ONES as the unified R&D management platform for the team because of ONES' one-stop management capabilities and a more user-friendly experience.

customer demand

The success or failure of a game project largely depends on the willingness and response of players to accept it. This requires the R&D team to actively embrace changes in demand, respond to customer feedback, and continue to iterate. Therefore, the game company adopts agile R&D management to respond to uncertain market demands, launches quickly, and quickly iterates products based on feedback. Based on the analysis of the company’s actual R&D scenarios and pain points, ONES has clarified the customer’s R&D management needs:

• Establish R&D process specifications and solidify them in tools for agile execution
• Unify management tools, strengthen demand and defect management, and improve team collaboration efficiency
• Visually manage project progress to ensure that the project is delivered on time

ONES Game Industry R&D Management Practice

In response to the needs of game companies, ONES provides a complete R&D management program to achieve scientific and efficient R&D process management.

Standardize the R&D process and clarify roles and responsibilities

The research and development of game products is an extremely complex process, from the establishment of the game project to the feasibility study and plan, then to game planning, demand analysis, design, coding, testing, until the final game online, operation and maintenance, during which planning and art work are involved. , R&D, testing, operation and maintenance and other departments.

In order to ensure the efficient execution of all aspects of game research and development, it is more important to sort out the research and development process and management standards before implementing research and development management tools, clarify the division of labor between various departments and roles, and help enterprise technology managers and project managers to establish professional research and development management. thinking.

Combining the company's actual business scenarios, ONES assisted it to complete the research and development process, and determine the responsible persons and circulation rules for each link.

In the planning stage, the product manager sorts out the massive demand from the planning team and external users, and enters the demand pool. For complex requirements, "sub-work items" can be used to refine and disassemble the requirements. After the requirements review, the team clarifies the priority of the requirements and estimates the working hours, classifies the requirements into the corresponding version, and assigns the task leader. The task is transferred to the corresponding R&D engineer and enters the development stage. After the development is completed, testers build and execute test cases. If the test fails, it will be reported to the corresponding R&D engineer for repair.

Precipitate the determined process specifications in the team knowledge base of ONES Wiki to ensure that team members know and understand. Then configure the workflow through ONES Project, solidify the process in the tool, and realize automatic and efficient operation.

ONES supports flexible custom workflow

Unified management tools, efficient collaboration

Decentralized tools can easily cause isolated islands of team information, increase the cost of cross-departmental communication, and may cause R&D accidents in severe cases.

ONES's one-stop R&D management capability has opened up the entire R&D process of demand-R & D-testing-delivery, and data exchange between products, which truly connects different roles in the R & D team.

From the creation of the requirement to the acceptance and launch, it involves the collaboration of multiple roles such as the requirement proponent, product manager, R&D, and testing. For game companies, frequent demand changes have further increased the difficulty of demand management and teamwork.

Through the "demand pool" component of ONES Project, product managers can efficiently collect and sort out demands from all parties. With the help of ONES custom field capabilities, flexibly configure demand attributes (such as demand source, priority, etc.), and standardize and manage demand content.

After finishing the requirements sorting, the product manager sets up the requirements workflow to open up the processing flow of the requirements from creation to art, R&D, testing and other functions, so that the flow of requirements is intertwined, and the status of the requirements can be traced.

ONES Project demand management

In order to actively respond to changes in requirements that occur at any time during the R&D process, the team also needs to establish a set of requirements change specifications. When a change occurs, the product manager evaluates the change requirements according to the specification. If the evaluation is accepted, the change plan needs to be output, the time and resource changes caused by the change are synchronized with the relevant team in time, and the demand plan and schedule are updated in the ONES Project. Ensure the orderly progress of the project.

ONES Wiki Accumulate and share team knowledge

In the testing phase, defect management also requires efficient collaboration between testing and R&D personnel to improve the team’s built-in quality capabilities. Test engineers formulate test plans through ONES TestCase, execute test cases, and feed back test results. Failed defect tasks can be submitted to related tasks with one click, and R&D personnel can quickly locate and repair the defects.

The test data will be visually displayed through the test report to help testers and managers analyze the quality of the version and ensure the high-quality delivery of the game.

ONES TestCase One-click submission of defects

ONES TestCase test report

Visualize the progress of management to ensure that the project is delivered on time

Game companies usually launch new products on important festivals and use festival hotspots to increase game popularity, thereby driving game growth and increasing revenue. In order to ensure that the game is launched on time, game development requires precise planning and execution. Project managers need to control the progress of the project in real time and allocate resources reasonably to promote the success of the project.

At the daily stand-up meeting, the team intuitively understands the game development progress through ONES agile Kanban and burndown charts, and discovers and responds to risks in time.

ONES burndown chart to track project progress

ONES agile Kanban to manage the flow of value

In addition, project managers can use the ONES Project work-hour report to understand the work saturation of members and the work-hour input of different game development projects, according to the priority of the game online, rationally allocate resources, and improve human efficiency.

ONES Time Report

Continuous improvement to create high-quality games

Only by improving the efficiency of the game development team can we continue to create a high-quality game experience for players. With the help of the report components provided by ONES Project for multi-dimensional data analysis, such as on-time delivery of requirements, defect creation and resolution trends, defect distribution, etc., managers can analyze the game version quality and team effectiveness, summarize problems and experience, and help the team keep improve.

ONES Project multi-dimensional data report

Since the implementation of the ONES R&D management solution, the game company’s R&D process has been standardized and team collaboration efficiency has been significantly improved. During this period, the team is constantly expanding, and more and more team members use ONES. According to the different development stages of the company, the ONES consultant team shares industry best practices with the company to help the company succeed.