NetEase Yunxin is included in Gartner's 2021 CPaaS Market Guide research report

Recently, Gartner, which provides enterprises with objective industry insights, officially released the 2021 "CPaaS Market Guide (Market Guide for Communications Platform as a Service)" research report.

Among them, NetEase Yunxin was listed as one of the representative suppliers and was included in the report for the first time.

CPaaS is an open cloud communication platform. Developers can more easily add API-driven communication and microservices to applications without having to build their own back-end infrastructure. Through CPaaS, the integration of various communication functions into applications and services becomes more convenient and feasible.

The Gartner report states: “Driven by the global 19 epidemic in 2020 and 2021, the 161825dab02067 CPaaS market has achieved a growth rate of at least 30% in the past 5 years. It is expected that the CPaaS market will continue to maintain 30% by 2025. The average annual compound growth rate of the left and right. Enterprises realize that using CPaaS to build digital DNA to achieve online interaction and promote the improvement of business efficiency.

NetEase Yunxin has a rich and comprehensive communication product matrix, covering multiple dimensions such as unified communications, 5G messaging platforms, low-latency live broadcasts, and real-time audio and video. Artificial intelligence is also an important strategic direction of NetEase Yunxin, and it is widely recognized for AI-based audio and video optimization. In addition, NetEase Yunxin is in the leading position in the industry in the field of communications security.

● Unified communications:

Based on cutting-edge technologies such as Ansible/Docker, traditional equipment and information systems are transitioned to a digital and mobile unified communication platform. Communication technologies can be easily integrated into business applications without complicated system management and network design. Change the way employees work in the company with a new way of communication system interaction.

● 5G messaging platform:

Upgrade text messages to RCS messages, provide enhanced personal and application messaging services, realize "message as a service", integrate Chatbot and plug-ins for rich media display, users can intuitively and conveniently enjoy search, discovery, subscription, and payment in the message window And other 5G application services.

● Low-latency live broadcast:

Based on professional cross-platform video coding and decoding technology and large-scale video content distribution network, it provides low-latency, stable and smooth, high-reliability, and high-concurrency live broadcast services, helping users to easily build an enterprise-level online live broadcast platform.

● Audio and video calls:

Relying on NetEase's years of technical accumulation of instant messaging and real-time audio and video call capabilities, it provides stable, smooth, high-quality, full-platform point-to-point and multi-person real-time audio and video call services, and you can quickly get a high-quality audio and video call experience in 30 minutes.

● AI-based audio and video optimization:

AI is an important strategic direction of NetEase Yunxin. NetEase Yunxin has its own audio and video AI laboratory, which continuously optimizes audio and video algorithms, deep learning algorithms and other technologies. At the same time, the AI laboratory also carries out forward-looking technical breakthroughs in advance, targeting ultra-high-definition video transmission, AR, Continue in-depth research on cutting-edge technologies such as VR to maintain technological core competitiveness.

● Communication security:

In-depth integration of the various scenarios of converged communication with content security, covering the entire life cycle of users, ensuring the stability of basic capabilities and security compliance in the product operation process. At the same time, based on communication security services, multiple scenarios are derived on demand to create a secure transmission service exclusively for enterprises.

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NetEase Yunxin has helped 1.2 million enterprise developers successfully send 1.600 billion messages, registered 480,000+ applications worldwide, and covered more than 18.6 billion smart terminal SDKs, covering 1 billion+ users, covering more than 90% of China’s smart devices Mobile phone users.

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shows that NetEase Yunxin not only has comprehensive products and capabilities, but also has sufficient practical experience in landing.

In the next stage, Netease Yunxin will further radiate and cover more enterprise developers through its own CPaaS advantages, helping customers to achieve business value enhancement.

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Source: Gartner, Market Guide for Communications Platform as a Service, Lisa Unden-Farboud et al., 27 Sep 2021

Gartner does not endorse any suppliers, products or services in its research reports, nor does it recommend that technology users choose only those suppliers with the highest scores or other titles. Gartner’s research reports contain the opinions of Gartner’s research and advisory organizations, and such opinions should not be construed as statements of fact. For the purpose of this research report, Gartner waives all express or implied warranties, including any warranties regarding merchantability or suitability for a particular purpose.

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