ONES X Honghe Technology｜The R&D journey of a screen

At the end of 2018, an in-depth report titled "This Screen May Change Destiny" was widely disseminated. The article described 248 middle schools in poverty-stricken areas. After synchronizing with the famous Chengdu No. 7 Middle School through live broadcast, 88 of them were admitted. Most of Tsinghua University and Peking University successfully obtained their undergraduate degrees. The multimedia teaching equipment used by the school, the screen that "may change fate", came from Honghe Technology.

Customer background

Founded in 2000, Honghe Technology is an important domestic education informatization enterprise and a well-known brand in the intelligent interactive display industry. The company covers software and hardware products such as smart blackboards, interactive tablets, and Honghe Aixue. At the same time, it has established four R&D centers in Beijing, Shenzhen, Baoding and Hsinchu, Taiwan, forming a complete R&D system. Since 2011, Honghe Technology has established an overseas team to expand its international business with North America, Europe, and Asia-Pacific as its core regions.

After research and analysis by ONES, a professional R&D management company, it was found that Honghe Technology has three characteristics in its business:

1. Different from the software R&D institutes of other companies, the company provides a product that integrates software and hardware, so its software development involves the issue of adapting to the hardware;

2. Honghe Technology has set up several R&D centers at the same time, and these R&D centers inevitably involve the issue of coordination in different places;

3. The degree of internationalization of Honghe Technology's business is quite high, and the products going overseas involve issues of matching with local policy standards and network environment.

Based on these investigations and understandings, ONES sorts out the pain points of Honghe Technology's R&D management as follows:

1. The R&D management tools used are scattered and lack a unified overall observation, resulting in serious data fragmentation;

2. When multiple products and multiple projects are advanced at the same time, the overall progress is difficult to control, and it is impossible to gain insight into the overall situation;

3. In the process of software and hardware adaptation, bugs frequently appear, so that it is difficult to manage flexibly.

ONES R&D Management Solutions

Aiming at the pain points of R&D management of Honghe Technology, ONES provides a complete solution from the following three aspects.

Precipitate team information and protect data security

The establishment of R&D centers in various regions makes the R&D work of products of different business lines scattered. Due to the differences in business lines in different regions, it is difficult to get through the work of different business lines on the same set of tools. Therefore, before using ONES, R&D centers in various regions used Different management tools have not only caused problems such as information and data fragmentation and data loss, but also brought great difficulties to team collaboration.

Based on the flexibility of ONES, the R&D work of R&D centers in various regions can be completed on the same tool. However, due to the differences in the project conditions of R&D centers in different regions, after the tools are opened, data security and member information security is also an urgent problem to be solved. The ONES "team permissions" and "user group" configuration functions allow team administrators to configure different permissions for different team members, which realizes data isolation between teams and ensures the data security of teams and projects.

User group settings to ensure data security

In addition, by setting "member mailbox visibility" and "member access method", the member mailboxes are displayed in an encrypted way, which effectively protects the privacy and security of team members.

Email encryption to ensure privacy and security

Management from a global perspective to control the progress of the project

Honghe Technology’s business involves software and hardware products. The software needs to be adapted to different hardware systems. Since the products go overseas, the software and hardware also need to be adapted to local policies and plans. In terms of project management, Honghe Technology is named after the product name. The model is a new project, which makes the project complicated and numerous. In addition, the early tools are not unified. It is difficult for managers to control the overall progress of the project, and cannot see the overall project progress from a global perspective, which can easily lead to delays and delays of individual projects. Uneven distribution of resources.

ONES Plan provides it with a multi-project management perspective and helps Honghe Technology realize the unified management of multi-projects. Managers can clearly view the overall progress and detailed information of related projects, including the project leader, project cycle and number of projects.

ONES Plan provides a managerial perspective

In addition, managers can also intuitively control the progress of multiple projects through the Gantt chart and the ONES Plan dashboard. For projects that need to be focused on, they can also click to view the specific information of the project directly.

Dashboard intuitively controls project progress

Flexible customization for differentiated defect management

The mutual adaptation between software and hardware products leads to frequent defects being raised, and due to the differences between business lines, the approval process of each team is also different, which makes it impossible to establish a unified specification for defect approval and circulation. , the team members are pulling each other, which greatly reduces the work efficiency.

The powerful customization function of ONES is also reflected in the configuration of workflow. First of all, Honghe Technology customizes the flow steps of defects in different state stages through "work item status", and customizes different flow steps for different projects, realizing different Differentiation of the defect approval process between projects.

Customize workflows to differentiate the approval process

Secondly, with the help of the "step attribute" function of the workflow setting, you can set the fields that need to be submitted during defect circulation, such as text, links, associated Wiki pages, etc., to make the defect circulation process more standard;

Step attributes, standardize flow standards

Through the update attribute function in "Post Action", it can be specified that after the specified action is triggered, the person in charge is automatically updated, the defect task is transferred to the designated person in charge under the process, and the person in charge is notified of the information in time.

Automatically update the person in charge, do not miss the message notification

As the earliest enterprise in the field of education informatization in China, Honghe Technology has been continuously improving its research and development process, carefully developing products, insisting on being a "warm enterprise", and silently dedicating its strength to the realization of educational modernization. Today, Honghe Technology Smart education products have been widely used in 31 provincial-level administrative regions across the country, covering millions of classrooms and serving hundreds of millions of teachers and students, effectively narrowing the gap between urban and rural education imbalances.

The ONES service team will also continue to pay attention to Honghe Technology, respond quickly to customer needs, and continuously help Honghe Technology to realize the vision of "Education is fairer and smarter".