Atlassian announced consolidating its IT Operations offering and integrating Opsgenie's capabilities into JIRA Service Management and Compass. Vivek Iyer, Head of Product—IT Operations at Atlassian, made this announcement in a blog post. In 2018, Atlassian acquired Opsgenie to assist customers with quality alerting and on-call management. In 2020, Jira Service Management was launched to combine IT, development, and business teams. With the "full transition", Opsgenie's operations capabilities will be shared. AI-powered features will help prevent incidents, resolve them faster, and enhance productivity. The DevOps team will integrate contextual alerting using Atlassian Compass. The /sysadmin subreddit on Reddit saw opinions from the tech community. One post explored tools for alert escalation and on-call rotations. Some customers moved to Jira Service Management, while others chose firehydrant.com, Incident.io, or BetterStack.com. There was also mention of PagerDuty. Iyer elaborated on the transition timeline. New Opsgenie purchases will stop on June 4th, 2025, and access will end on April 5th, 2027. Unmigrated data will be deleted by then. Iyer thanked Opsgenie customers and provided a link to the Atlassian Community Forum for existing customers to get information.