Verizon FiOS Router Fee: Older router users are told to pay a $2.80 monthly "maintenance charge" to cover supporting outdated equipment. They can also buy a newer router; some get one for free by calling or using the Verizon Direct forum.

• Email to Customers: Tells them their older model router is being discontinued and will start billing the maintenance charge from 9.29.16.
• Company Explanation**: Many BHR1 and BHR2 routers have been in use for nearly ten years and require more repairs, so they're reducing maintenance load and expense.

Router Options for Customers:

• "Upgrade to a certified, pre-owned FiOS Advanced Wi-Fi Router" for $59.99 with free shipping.
• New FiOS customers can rent an FiOS Quantum Gateway for $10 a month or buy it outright for $150. It's Verizon's most up-to-date model with 802.11ac Wi-Fi technology.
• Can buy the FiOS Quantum Gateway from Amazon for $134 or an older Actiontec model. Buying outright avoids the maintenance fee until the router is discontinued.