转码返回execute fop cmd failed: can't get codec_name

Question

设置转码的操作
$fops = "avthumb/mp4/vcodec/libx264|saveas/" . base64_encode($bucket . ':' . $savename);

返回数据

{

"cmd": "avthumb/mp4/vcodec/libx264|saveas/ZGlkaTM2NTo5NzI2NjA2N2VmNjA4ZjUyMmUwNTYyZjhlMmEzNDE0YS5tcDQ=",
"code": 3,
"desc": "The fop is failed",
"error": "execute fop cmd failed: can't get codec_name",
"returnOld": 0

}

请问这个是什么原因？？？在线等，急

Answer 1

可以把处理用的 persistentID ，提交一个工单给七牛看下。